Privacy Policy

1. Introduction

Ultionis ("we," "us," or "our"), located at 7125 W Gunnison St Ste 205, Harwood Heights, IL 60706, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ultionis.net or submit a quote request through our contact form.

By using our website and submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.

2. Information We Collect

We may collect the following categories of information when you interact with our website or contact form:

• Personal Identification Information: Full name, company name, email address, and phone number.
• Shipment Information: Origin and destination addresses, service type, estimated cargo weight, and any additional details you provide.
• Communication Preferences: Your consent to receive SMS notifications from Ultionis.
• File Attachments: Documents or files you voluntarily attach to your quote request.
• Technical Data: IP address, browser type, and pages visited, collected automatically via standard web server logs.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your freight quote requests and service inquiries.
• To communicate with you about your shipment, scheduling, and logistics needs.
• To send SMS notifications related to your inquiry or active service (only with your explicit consent).
• To improve our website and customer service experience.
• To comply with legal obligations and resolve disputes.

4. SMS Communications & Consent

Your mobile phone number and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is used solely for communications directly related to your freight inquiry or active service with Ultionis.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist us in operating our website or delivering our services (e.g., email or SMS delivery platforms), under strict confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with prior notice.

Under no circumstances will your mobile information or SMS consent be shared with third parties for their own marketing purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Quote request data is typically retained for 3 years for business record purposes. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Opt-Out of SMS: Reply STOP to any SMS from us to immediately unsubscribe.

To exercise any of these rights, contact us at the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: